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KARPASA LONDON pack of 2 cotton tea towels or kitchen towels are made of 100% Organic Cotton. The luxurious, tightly woven fabric with optimal thread count ensures excellent drying property, performance and durability. The embroidered logo adds a beautiful look to the teatowel. Our Chambray cotton kitchen towel is an excellent addition to any kitchen. Mix the luxury kitchen towel with our matching organic cotton tablecloth or table napkin for a beautiful and stylish home.
Standard UK Delivery: £2.99 (3-5 working days)
Free UK Delivery: On orders over £50 (3-5 working days)
Overseas Shipping: Calculated at checkout based on your location and item weight (typically 7-14 working days; customs fees may apply)
Order Processing: Orders are processed within 1-2 working days
Tracking: Tracking provided for all UK and overseas orders
30-Day Return Policy: Return items within 30 days of receipt, unused, unworn, with tags and original packaging, plus proof of purchase.
How to Return: Email customer-support@scentimelti.co.uk with order details to start the process.
Damaged/Incorrect Items: Contact us immediately at customer-support@scentimelti.co.uk for resolution.
Non-Returnable Items: Perishable goods, underwear, custom/personalized products, opened personal care items (e.g., perfumes), hazardous materials, sale items, or gift cards.
EU 14-Day Cooling-Off: EU customers can return within 14 days for any reason, provided items are unused, unopened, with tags and packaging.
Refunds: Processed within 10 business days to original payment method after approval. Contact us if delayed beyond 15 business days.
Exchanges: Not offered directly; return the item and place a new order.
Contact Us: Use our contact form, website chat, or WhatsApp (+44 7421 511880).
Email: Customer enquiries: customer-support@scentimelti.co.uk | General enquiries: info@scentmelti.co.uk
Response Time: Reply within 48 hours.
Customer Service Hours: Mon-Fri, 9am-8pm UK GMT.
