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Regular price
£28.00 GBP
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£-28.00
Douvall's at home candle set brings the excitement of candle making to your home, with high quality eco ingredients and beautiful packaging.
Your candle kit will provide all ingredients, packaging and main equipment needed. Included will be your personalised label and essential oil scent chosen by you.
What you receive:180g Candle jar with lid
eco-soy wax
essential oils
whisk
glass beaker
peg
wick and spare wick
Label (Personalised if requested)
Safety label
All equipment, postage and materials are included in the price, if you have any questions please contact us at douvalls1@gmail.com or via our social media @Douvalls.
What you need:
Stove/hob (something to melt your wax on)
Saucepan with Glass bowl/double boiler/Baine Marie (secondary heat needed to melt your wax gently, without burning it)
Tea towel for any spillages
On the instructions on candle making you will be offered a 20% discount code for Douvall's website.
Standard UK Delivery: £2.99 (3-5 working days)
Free UK Delivery: On orders over £50 (3-5 working days)
Overseas Shipping: Calculated at checkout based on your location and item weight (typically 7-14 working days; customs fees may apply)
Order Processing: Orders are processed within 1-2 working days
Tracking: Tracking provided for all UK and overseas orders
30-Day Return Policy: Return items within 30 days of receipt, unused, unworn, with tags and original packaging, plus proof of purchase.
How to Return: Email customer-support@scentimelti.co.uk with order details to start the process.
Damaged/Incorrect Items: Contact us immediately at customer-support@scentimelti.co.uk for resolution.
Non-Returnable Items: Perishable goods, underwear, custom/personalized products, opened personal care items (e.g., perfumes), hazardous materials, sale items, or gift cards.
EU 14-Day Cooling-Off: EU customers can return within 14 days for any reason, provided items are unused, unopened, with tags and packaging.
Refunds: Processed within 10 business days to original payment method after approval. Contact us if delayed beyond 15 business days.
Exchanges: Not offered directly; return the item and place a new order.
Contact Us: Use our contact form, website chat, or WhatsApp (+44 7421 511880).
Email: Customer enquiries: customer-support@scentimelti.co.uk | General enquiries: info@scentmelti.co.uk
Response Time: Reply within 48 hours.
Customer Service Hours: Mon-Fri, 9am-8pm UK GMT.
